Get in Touch With Us
Whether you have a question about one of our casino reviews, spotted something that needs correcting, or want to share feedback on how we cover real-money online gambling in the US, this page explains how to reach the team at namerick.com and what to expect when you do.
How to Reach Us
Email is the most direct way to get in touch. Every message is read by a real person, and we aim to respond within two working days. Write to us at [email protected].
The more detail you include upfront, the faster we can help. If your message relates to a specific casino, a bonus term or a piece of content on the site, please mention that in your opening line — it means we can route your query straight to the right person.
What You Can Write to Us About
We welcome messages on any of the following:
- Content questions — If something in our payout rankings, casino write-ups or bonus breakdowns is unclear, ask. We are happy to explain our reasoning or point you to a more relevant page.
- Accuracy and corrections — Online casino terms change frequently. If you spot an offer, rating or detail that looks out of date or incorrect, please flag it. We take editorial accuracy seriously and investigate every report.
- Reader feedback and suggestions — Have a topic you would like us to cover, a casino you think belongs on our radar, or a format change that would make the site more useful? We genuinely read these messages when planning future content.
- Commercial and partnership enquiries — If you represent a casino brand, affiliate network or media organisation and want to explore working together, introduce yourself and outline what you have in mind. We assess all partnership approaches against our editorial standards; commercial relationships do not buy a higher ranking or a more favourable review.
- Responsible gambling concerns — If you or someone close to you is struggling with gambling, please say so in your message. We will respond with care and point you toward the right support resources. You can also visit the National Council on Problem Gambling or call the NCPG helpline at 1-800-522-4700 at any time.
After You Send Your Message
We do not use automated replies as a substitute for a real response. Once your email arrives, it is reviewed and assigned to the team member best placed to answer it. You will hear from an actual person who has read what you wrote.
Our usual window is two working days. During periods of high volume — particularly when significant casino or regulatory changes are being covered — it may take a little longer. We appreciate your patience and will always follow up.
What We Cover and How We Work
namerick.com reviews and compares online casinos available to residents of the United States, with a particular focus on payout performance, licensing, bonus value and player experience. Our rankings are researched and updated regularly; they are not determined by advertising spend or commission arrangements.
When you contact us about a specific casino — such as Spinblitz, MegaBonanza, Lone Star or any other platform we have reviewed — it helps to tell us exactly what you want to know: the welcome offer conditions, withdrawal timelines, game availability, or something else entirely. The more specific the question, the more specific our answer can be.
If your question is about how online casino bonuses work in general, how payout percentages are calculated, or which payment methods are accepted by US-facing casinos, our main review pages cover those topics in depth. You may find the answer before you even need to email us.
A Note on Our Editorial Standards
We are an independent comparison site. Our editorial team researches and verifies the casinos we list — checking licensing status, bonus terms, security practices and responsible gambling tools — before a platform appears on our pages. We do not test or play on these sites ourselves, and we never claim to have done so.
Reader feedback is a genuine part of how we keep content accurate. If something we have published has affected you, or if you believe a casino we cover has changed its terms in a material way, we want to know. Corrections are made promptly and without defensiveness.
We are committed to covering US online gambling honestly: that means being clear about house edges, wagering requirements, eligibility rules and the fact that no casino game guarantees a profit. If anything on our site appears to contradict that commitment, please tell us.
Responsible Gambling Resources
Gambling should be entertaining, not a financial strategy. If it has stopped being enjoyable, or if you are spending more than you intended, please use the tools available to you:
- National Council on Problem Gambling (NCPG) — Helpline: 1-800-522-4700, available 24/7. Website: ncpgambling.org
- Gamblers Anonymous — Peer support groups across the US. Website: gamblersanonymous.org
- State self-exclusion programmes — Most states with regulated online gambling offer self-exclusion registers. Contact your state's gaming control board to enrol.
- Deposit and time limits — Licensed casino platforms are required to offer these tools. Use them before you start playing, not after.
If you contact us about a responsible gambling concern, we will always respond with care and without judgment.
We Look Forward to Hearing From You
Whether your message is a quick correction, a detailed question about a specific casino's payout terms, or a piece of feedback that helps us improve, we value it. Send your email to [email protected] and we will be in touch.